Frequently Asked Questions

All transfers include complimentary waiting time for your comfort. Standard pick-ups include 30 minutes free, while airport arrivals include up to 1.5 hours from scheduled landing. Your driver will arrive in the arrivals hall 30 minutes after landing and wait an additional 1 hour at no extra charge.
Any additional waiting time is charged at €30 per 30 minutes.

Cancellation Policy
A full refund will be issued for cancellations made at least 48 hours prior to the scheduled transfer(s), tour(s), or service(s).
Please note that a 10% administration fee will be deducted from the total booking amount to cover administrative and bank charges.

If a cancellation is made less than the 48hours prior, No refund will be given.

In case of no show / cancellation in the same day, the amount will not be refunded. 

It is important to plan accordingly to avoid any cancellation fees.

Yes, child seats can be provided for Lisbon private transfers. Safety is our top priority, and we want to ensure that all passengers, including children, are securely seated during the transfer.

Absolutely, we prioritize discretion during all Lisbon private transfers. We understand the importance of privacy and confidentiality for our passengers, and our drivers are trained to provide a discreet and professional service.

Private transfers offer convenience, comfort, and personalized service. You can avoid long taxi lines, crowded public transportation, and the hassle of navigating unfamiliar streets with a private driver who knows the area well.

Booking a private transfer in Lisbon is easy. Simply use our booking form, email us or whatsapp.

Private transfer services in Lisbon offer a range of vehicles to suit your needs, including sedans, SUVs, vans, and even luxury cars. You can select the vehicle size based on the number of passengers and amount of luggage you have.

Absolutely! Private transfer services in Lisbon are ideal for groups or families traveling together. You can book a larger vehicle to accommodate everyone comfortably and ensure a smooth and enjoyable journey.